Privacy Policy

Last updated: April 18, 2026

1. Introduction

Welcome to VantoraTrade ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal application.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, username, and password
  • Trading Data: Trade logs, symbols, entry/exit prices, P&L, notes, and attachments
  • Mood & Psychology Data: Emotional state tracking and trading patterns
  • Profile Information: Display name, timezone, and preferences
  • Broker Import Data: Broker connection metadata, imported trades, account labels, balances, and sync status when you connect an import provider
  • Communications: Waitlist status, email preferences, support messages, and product communication history

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, and interaction patterns
  • Device Information: Browser type, operating system, and IP address
  • Cookies: Session cookies for authentication and functionality, plus analytics cookies where permitted by your preferences

3. How We Use Your Information

  • Provide and maintain the trading journal service
  • Process and analyze your trading data to generate insights
  • Provide AI-powered coaching and pattern recognition
  • Send important service updates and notifications
  • Send marketing or product emails where permitted, and honor unsubscribe requests
  • Improve our application and develop new features
  • Ensure security and prevent fraud

4. Third-Party Services

To deliver a premium experience, we partner with specialized third-party providers. We only share the minimum necessary information required for these services to function:

  • Supabase: Used for secure authentication and database hosting. Your account credentials and trading data are stored within their secure environment.
  • AI Providers: We use third-party AI providers (including but not limited to OpenRouter and Groq) to power AI insights. When you request an analysis, we send relevant trading context after applying our privacy filters. AI outputs may be inaccurate and should be reviewed by you before use.
  • Polar: Handles all payment processing. VantoraTrade does not store your credit card information.
  • SnapTrade and Broker Providers: Used only when you choose to connect brokerage import workflows.
  • PostHog and Sentry: Used for product analytics, error monitoring, and reliability when enabled.
  • Resend: Used to send service, waitlist, and product emails.

Each third-party service has its own privacy policy. We recommend reviewing their policies to understand how they handle your data at their respective websites.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted data transmission using HTTPS/TLS
  • Secure authentication with JWT tokens
  • Rate limiting and security headers
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your trading data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Marketing Preferences: Use unsubscribe links in marketing emails or contact us to stop non-transactional messages

To exercise these rights, please visit our Contact Page.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we are required by law to retain certain data.

8. GDPR Compliance (EU Users)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • Right to Access: You have the right to obtain confirmation of whether we process your data and to receive a copy of it.
  • Right to Rectification: You have the right to have inaccurate information corrected.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your data in certain circumstances.
  • Right to Restrict Processing: You can request that we pause processing of your data while a dispute or correction request is pending.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing or where processing is based on legitimate interests.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority (e.g., the ICO in the UK, CNIL in France, or the relevant authority in your EU member state) if you believe we have not handled your data in accordance with applicable law.

Our legal bases for processing your data include: your consent (which you can withdraw at any time), the necessity of processing for the performance of a contract (providing our services), and our legitimate interests in operating, securing, and improving the service (such as analytics and error monitoring). Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

9. CCPA/CPRA Compliance (California Users)

The California Consumer Privacy Act (CCPA) provides California residents with specific rights:

  • Right to Know: You can request disclosures about the data we collect.
  • Right to Delete: You can request deletion of your personal info.
  • Right to Opt-Out of Sale/Sharing: VantoraTrade does not sell or share your personal information with third parties for their own marketing purposes.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. VantoraTrade utilizes Standard Contractual Clauses (SCCs) for the transfer of data outside the European Economic Area (EEA) to ensure your data remains protected.

11. Marketing Emails

Transactional emails, such as password resets, account security notices, billing receipts, and required service updates, may still be sent when needed to operate your account. Marketing, waitlist, and promotional emails include an unsubscribe mechanism. We honor valid unsubscribe requests as required by applicable law.

12. AI and Trading Data

VantoraTrade uses AI providers to help summarize patterns, generate trade analysis, and surface coaching prompts. We do not use AI outputs as a substitute for licensed financial, legal, or tax advice. You are responsible for deciding whether and how to use any insight.

13. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy, please visit our Contact Page.